At EDEN NONI (Eden The FoodPark), we prioritize customer satisfaction and strive to deliver high-quality handmade cosmetic products. Due to the nature of personal care items, our return policy is designed with hygiene and safety in mind. Please read the following policy carefully before initiating a return.

1. Returns & Replacements

• Unopened Products: May be returned within 7 days of delivery if in original, sealed packaging.
• Opened/Used Products: Returns or replacements are not accepted for used or opened items due to hygiene concerns.
• Defective Products: Contact us within 48 hours of delivery with photographic evidence if you receive a damaged or defective item.

2. Quality Assurance

Every product is thoroughly checked before dispatch. Our quality measures include:

• Visual inspection
• Strict quality control
• Secure and safe packaging

3. Packaging and Handling

• Please inspect your order upon delivery.
• Report any packaging damage within 24 hours.
• Store products as per the usage and storage instructions on the label.

4. Customer Support

Our team is here to help you with:

• Product inquiries
• Usage guidance
• Quality concerns

Contact us at support@edennoni.com for any assistance.

5. Feedback and Continuous Improvement

We constantly aim to improve. Your feedback helps us:

• Enhance formulations
• Improve packaging
• Introduce new products

Please share your experience with us at support@edennoni.com.

Important Notes

• Due to the handmade nature, slight variations in color, texture, or scent may occur and are not considered defects.
• We do not accept returns for allergic reactions. Please perform a patch test before use.
• All sale items are final and not eligible for return.