At EDEN NONI (Eden The FoodPark), we strive to provide a seamless and reliable shipping experience for our customers.
This Shipping Policy outlines details regarding shipping methods, delivery times, fees, and other important information related to the shipment of our handmade cosmetic products.

Please review this policy before making a purchase.
By placing an order with us, you agree to the terms and conditions outlined below.

1. Shipping Methods

We offer various shipping methods to suit different preferences and delivery requirements.
The available shipping methods will be displayed during checkout.
Common shipping options include:

• Standard Shipping

• Expedited Shipping

• International Shipping

2. Shipping Fees

• Shipping fees are calculated based on destination, weight, and package dimensions.

• Applicable shipping fees will be shown at checkout before order confirmation.

• International Orders: Any taxes, customs duties, or import fees are the customer’s responsibility.

3. Order Processing Time

• Orders are typically processed within 1–3 business days, depending on product availability and order volume.

• As our cosmetics are handmade, careful preparation and quality checks are done before shipping.

• During peak periods or unforeseen circumstances, processing times may be longer. We will notify you in case of significant delays.

4. Delivery Time

• Delivery times vary based on the chosen shipping method and destination.

• Estimated delivery times will be provided at checkout based on the carrier’s data.

• Please note these are estimates and can be affected by:

  • Weather conditions

  • Customs clearance delays

  • Shipping carrier issues

5. Tracking Information

• Once your order is shipped, you will receive a tracking number or link.

• Tracking updates may take some time to appear after dispatch.

6. Shipping Restrictions

• Some handmade cosmetic products may not be eligible for delivery to certain destinations, especially internationally.

• Any restrictions will be clearly indicated at checkout.

7. Address Accuracy

• Please provide an accurate and complete shipping address during checkout.

• We are not responsible for delivery failures or delays due to incorrect address information.

8. Damaged or Lost Shipments

• We package our products carefully to ensure they arrive in perfect condition.

• If your package is damaged or lost in transit, contact us immediately at support@edennoni.com.

• We will coordinate with the carrier to arrange a replacement or refund.

9. International Shipping

• Customs authorities may inspect and open packages.

• Customs duties, taxes, and import fees are the buyer’s responsibility.

• Some natural cosmetic products may be subject to additional customs scrutiny in certain countries.

• Please check with your local customs office for details before ordering.

10. Handmade Product Considerations

• As our products are made in small batches, extra preparation time may be required during high demand.

• If there’s a delay, we will notify you promptly.

• For any special shipping requests or concerns, contact support@edennoni.com.

Note: The details of this shipping policy may vary depending on your location and specific products purchased from EDEN NONI (Eden The FoodPark).